RETURNS/EXCHANGES

100% Satisfaction Guarantee - If you're not satisfied with a product you purchase from us you can return it to us for a full refund of the product price.

Returns Policy

If you are dissatisfied with your merchandise within 10 days of receipt you may return it for a replacement or refund of your full merchandise cost (additional warranty coverage is provided by the manufacturer of the product). It's part of our no-risk customer guarantee.Just email returns@pet-adventure-outlet.com for a RMA# a brief description of the defect or the reason you are not satisfied and we will send out a new product or refund.